Security
Built to protect the record.
A county evaluating records software needs facts it can check. This is how RecordOne separates counties, controls access and accounts for every change.
01Built in
How RecordOne protects the record.
- Each county is its own tenant
- Orders, documents, queues, accounts and settings are scoped to a county. Staff sign in to their county and see only its work.
- Access by group and location
- Abilities are granted to user groups at working locations: which item types a person can order, which queues they can work, and which document types and images they can search.
- The public sees what the county chooses
- Public and kiosk search visibility is set by department, document group and document type, with or without images. Public page images can be marked “Not An Official Copy”.
- Changes leave a trail
- Customer and company account profiles keep an audit trail with before and after values, the person who made the change, the location and the time. Document activity records type changes, duplicate-number overrides and their reasons.
- Independent verification
- Blind verification fields are compared on the server. A mismatch identifies the field without revealing the indexed value to the verifier.
- Numbers are never wasted or reused
- Payment, numbering and routing happen together at finalization. If finalizing fails, no document numbers are consumed, and a retry recovers the same receipt.
- Browser protections
- Responses carry headers that stop other sites from framing RecordOne, block content-type sniffing, limit referrer data and switch off unused device permissions.
- Accounts by invitation
- County users are added by an authorized administrator and receive an emailed invitation. Password resets are issued by an administrator.
02Evaluation
Open to your IT and security staff.
Security is reviewed with each county, not asserted in a brochure. During an evaluation we walk your IT and security staff through RecordOne’s architecture, hosting, access controls and recovery plan, and answer your security questionnaire in writing.
Every implementation includes a security review with the county and a rehearsed backup and restore before the first live document is recorded.
Ask for a technical session alongside the product demo.
03Accessibility
Usable by everyone at the counter and at home.
RecordOne is designed toward WCAG 2.1 Level AA and checked with automated accessibility sweeps throughout development.
For this website, see our accessibility statement.
Bring your IT and security staff.
We welcome the hard questions. Bring them to the demo.